Refund policy
Refund and exchanges
Thank you for your purchase. We appreciate your business and strive to provide the best service possible. Please note the following regarding our non-refundable policy:
All sales are final and we do not offer exchanges. Due to the nature of our products, we do not offer refunds once a purchase has been made. By completing a transaction with us, you acknowledge and agree to this policy.
This policy applies to all transactions unless otherwise stated in specific promotions or terms of service. We reserve the right to make exceptions at our sole discretion, but this will be rare and handled on a case-by-case basis.
Thank you for your understanding.
Damages and issues
Please inspect your order upon reception and contact us within 7 days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
In the event of any issues with your product, please contact us directly at hanna@openinvitationcookbook.com.We will do our best to resolve any concerns to your satisfaction.